Payment Methods
Shipping Policy
At XPOSHOPEE, we strive to deliver your orders quickly and efficiently. Here’s what you can expect regarding the shipping of your products:
Order Processing:
Once your order is confirmed, we begin processing it immediately. You will receive a confirmation email with your order details.
Shipping Timeframe:
After your order has been processed and accepted, it will be shipped to you within 3-5 business days.
Delivery times may vary slightly depending on your location and the shipping method chosen.
Shipping Confirmation:
You will receive a shipping confirmation email with tracking details once your order has been dispatched, so you can monitor its journey.
Delivery Locations:
We currently deliver across all over UAE,Qatar,Bahrain
If you have any questions about your order or shipping, feel free to contact our customer support at infoxposhopee@gmail.com.
Return & Exchange Policy
XPOSHOPEE Return & Replacement Policy
At XPOSHOPEE, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a hassle-free 7-day Return or Replacement Policy. Please read the guidelines below to understand the process:
Eligibility for Return or Replacement:
1. Time Frame: You can request a return or replacement within 7 days of receiving the product.
2.Condition of the Product: The item must be returned in its original condition, unused, unwashed, and with all tags and packaging intact.
3.Eligible Items: Some products may not be eligible for returns or replacements due to hygiene or other reasons. Please check the item’s product page for specific return conditions.
How to Initiate a Return/Replacement:
1.Contact Us: To request a return or replacement, please reach out to our customer service team at infoxposhopee@gmail.com within 7 days of receiving your order.
2.Provide Details: Share your order number, item details, and reason for return/replacement.
3.Return Confirmation: Once approved, our team will provide you with return instructions and a shipping label, if applicable.
Return Shipping:
- If the return is due to an error on our part (wrong or defective item), we will cover the return shipping cost. Otherwise, the customer may be responsible for shipping charges.
Refund/Replacement Process:
Replacement: Once we receive the returned product and verify its condition, we will process the replacement within 5-7 business days.
Refund: If you choose to return the item for a refund, the amount will be credited back to your original payment method within 7-10 business days after receiving the product.
For any further assistance, feel free to contact our support team
Store Policy
Customer Care
At XPOSHOPEE, we are committed to providing a seamless shopping experience. Our store policies are designed to ensure transparency and customer satisfaction. We offer a 7-day return or replacement policy for eligible products, ensuring that you are completely satisfied with your purchase. Our shipping process guarantees delivery within 3-5 business days after order acceptance. For any inquiries, our customer support team is always ready to assist. Your trust is important to us, and we strive to make your shopping experience smooth and worry-free
Privacy & Safety
At XPOSHOPEE, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. Our privacy policy outlines how we collect, use, and safeguard your data. We implement advanced security measures to protect your information from unauthorized access and ensure your transactions are safe. For detailed information, please review our Privacy Policy. If you have any concerns or questions, our support team is available to assist you.
Wholesale Inquiries
Are you interested in purchasing XPO products in bulk? We offer competitive pricing and special terms for wholesale orders. To discuss your wholesale needs or request a quote, please contact us at office.finewayhh@gmail.com. Our team will be happy to provide you with detailed information and assist you with your order requirements. We look forward to partnering with you!